WordPress support, maintenance & development

Every plan covers staged and tested updates for WordPress core, themes and plugins, daily off-site backups with 30 days of history, daily security scanning, uptime checks every 60 seconds, free SSL and a monthly report. Growth adds a staging environment, hack cleanup, a written 99.9% uptime SLA, CDN and caching, and three edit tasks a month. Agency adds ten tasks, WooCommerce checkout testing, white-label reports and a dedicated account manager.

Ours runs $49 to $149 a month, and WooCommerce stores are priced the same, on their own cycle. Those prices assume a three-month minimum; six months paid up front takes 10% off and a year takes 20%. One-time work is priced separately: emergency fixes from $97, security hardening from $299, speed optimization from $149, custom builds from $3,400.

The more useful question is what it costs to have no plan. A single plugin-caused checkout outage typically runs $1,000 to $5,000 in emergency fixes plus the lost revenue. A breach runs $2,000 to $15,000 to clean up. Most sites recover the monthly cost in the first emergency they avoid.

We do not touch your live site directly. Updates go to a staging clone first, where we run fifteen checks: homepage, contact forms, login, search, checkout on a real test order, and the pages that matter most to your visitors. If anything breaks there, it stays there until we fix it. Only then does it go live.

On Growth and Agency plans, cleanup is covered at no extra charge. We have handled this more times than we would like, including on sites that were fully up to date and hit through a vulnerability the vendor had not patched yet. We remove the malware, trace and close the entry point, submit any blacklist review, and verify the site is clean. Average cleanup time is under four hours.

Starter is email with an 8 business hour target. Growth is a priority queue with a written 2-hour SLA. Agency gets a dedicated account manager and an emergency line for site-down situations. Emergency support is open to non-clients too, on the same terms: two hours inside desk hours, eight at the outside, weekends and holidays included.

Yes, and they get their own plans because stores fail differently. Payment gateways have their own update cycles and PCI requirements. The order database needs careful optimization rather than a standard cleanup script. Extensions break each other in ways that only show up during an actual purchase, not during general browsing. So after every cycle an engineer places a real test order and times the checkout.

That is one of the most common ways people arrive here. We start with a full technical audit, document the stack including any custom code and non-standard configuration, and give you a clear picture of the technical debt. If there are active vulnerabilities, and there usually are, we address those in week one before regular cycles begin.

You can pay for one fix. Emergency repairs, malware cleanup, security hardening and speed work are all available without a subscription, and we will not push you onto a plan during a crisis. Once your site is stable we will tell you honestly whether ongoing care makes sense for your situation.

Yes, under NDA as standard. We work in your project tool, follow your communication standards, and write delivery notes for you to forward without editing. Your clients see your brand throughout. It works particularly well for out-of-hours cover and for technically complex jobs outside your team’s immediate depth. Volume pricing starts at five sites.

No contracts and no cancellation fees. Every plan is month to month. Cancel before your next billing date and you will not be charged again. There is also a 14-day money-back guarantee on your first month. We do not lock anyone in, because the only reason to stay should be that the work is good.